Employment Openings

  • Posted on
  • By Amy
Employment Openings

We are hiring for two open positions.

 

 

 

About Fairhaven Bicycles

     We are a locally owned, owner operated business that focuses on providing a friendly inclusive environment.  We predominantly sell E-bikes, full suspension mountain bikes and gravel bikes from Specialized, Juliana, Santa Cruz and Salsa.  Our mission is to provide an informative, safe and fun shopping experience.  We are a member of the RAR Cycling Industry Pledge, committed to making progress toward equity in cycling spaces.

 

 

Assistant Sales Manager

 

     This position is responsible for communicating with customers in person, by phone and by email.  Listening to customers and asking questions that help guide them through the bicycle shopping experience.   This is a full time, year round position with the opportunity to grow into a full management role with the right qualifications.

 

Qualifications

 

Five years of sales experience at a Bicycle Retail Store.  

Must be knowledgable about Specialized and Santa Cruz E-Bikes.

Must be positive and open to casual conversation with customers.

Must have good phone etiquette and able to take messages.

Available to work full time, year round.

Available to work on the weekends.

 

 

Benefits

 

Paid time off

401k matching

Health Insurance contribution 

Annual Revenue Sharing bonus

Monthly Revenue Sharing bonus

Full time, year round position 

Potential to grow into a management position

 

Contact

Please send cover letter and resume to Amy at [email protected] 

 

 

------------------------------------------------------------------------------------------

 

 

Service Position

 

Job Summary

     The primary responsibilities are to communicate with customers regarding service inquiries in person, via phone and by email; create work order tickets; assist with scheduling service appointments; perform service on work order tickets; build new bikes; perform safety checks on sold bikes; process warranties. 

 

Qualifications

 

Experience servicing Specialized and Shimano e-bikes or willing to study and test via SBCU and S-Tec prior to hire.

Demonstrable ability to perform the following: routine suspension service, wheel building, Di2 and AXS system diagnosis. Specialized/Brose and Shimano system diagnosis (or willing to study and test prior to hire).

Positive and courteous attitude; patient and team oriented.

Strong oral and written communication skills. Including the ability to direct customers through their service scheduling options.

Must be available 3-5 days a week including one weekend day.

Maintain an organized and clean service area.

Must be fully vaccinated for COVID-19.

 

Benefits

 

Paid time off

401k matching

Health Insurance contribution 

Annual Revenue Sharing bonus

Monthly Revenue Sharing bonus

 

Contact

 

Please send cover letter and resume to Amy at [email protected]