Employment Openings

  • Posted on
  • By Amy
Employment Openings

We are hiring for a service lead and mid level service position

 

 

About Fairhaven Bicycles

We are a locally owned, owner operated business that focuses on providing a friendly inclusive environment.  We predominantly sell E-bikes, full suspension mountain bikes and gravel bikes from Specialized, Juliana, Santa Cruz, Salsa and Otso.  Our mission is to provide an informative, safe and fun shopping experience.  We are a member of the RAR Cycling Industry Pledge, committed to making progress toward equity in cycling spaces.

 

 

Service Lead Position

 

Job Summary

The primary responsibilities are to communicate with customers regarding service inquiries in person, via phone and by email; create work order tickets; assist with scheduling service appointments; perform service on work order tickets; build new bikes; perform safety checks on sold bikes; process warranties; mentor newer mechanics.

 

Qualifications

Demonstrable ability to perform the following: routine suspension service, wheel building, various front and rear derailleur model adjustments, brake bleeds for road and mountain, bearing extraction and installation.

5+ years of experience as a professional bicycle mechanic.

Specialized/Brose and Shimano EP8 e-bike experience a plus.

Positive and courteous attitude; patient and team oriented.

Strong oral and written communication skills.

Full Time, available 4-5 days a week including one weekend day.

Benefits 

Paid time off

Annual Revenue Sharing bonus

Monthly Revenue Sharing bonus

401k matching 

Health Insurance 

$24+/HR depending on experience 

 

Contact

 

Please send cover letter and resume to Amy at [email protected]

 

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Mid level Service Position

 

Job Summary

The primary responsibilities are to communicate with customers regarding service inquiries in person, via phone and by email; create work order tickets; assist with scheduling service appointments; perform service on work order tickets; build new bikes; perform safety checks on sold bikes; process warranties. 

 

Qualifications

2+ years of experience as a professional bicycle mechanic.

Specialized/Brose and Shimano EP8 e-bike experience a plus.

Positive and courteous attitude; patient and team oriented.

Strong oral and written communication skills.

Part time position including one weekend day.

 

Benefits 

Paid time off

Monthly Revenue Sharing bonus

$18+/HR depending on experience 

 

Contact

 

Please send cover letter and resume to Amy at [email protected]

 

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Sales

 

     This position is responsible for communicating with customers in person, by phone and by email.  Listening to customers and asking questions that help guide them through the bicycle shopping experience.   This is a year round position with the opportunity to grow into a management role with the right qualifications.

 

Qualifications

 

Five years of sales experience at a Bicycle Retail Store.  

Must be knowledgable about Specialized and Santa Cruz E-Bikes.

Must be positive and open to casual conversation with customers.

Must have good phone etiquette and able to take messages.

Available to work year round.

Available to work on the weekends.

 

Benefits

Paid time off

Annual Revenue Sharing bonus

Monthly Revenue Sharing bonus

401k matching

Health Insurance contribution 

Full time, year round position 

 

 

Contact

Please send cover letter and resume to Amy at [email protected] 

 

 

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